Concepts of change management

Concepts of change management Understanding change management is essential for successful information systems development and implementation in the 21st century Introduction In this assignment work I would like to present the features and concepts of change management and the effect caused in an organisation in the 21st century. I am explaining this through by an organization Infosys Technologies in which I worked after completing my bachelors. After knowing the concept of change management through the lecture and seminar periods, I can say that the change management is very important as I can compare the concept of change management and it is very useful in developing the organisation. Introduction to my Organisation: Infosys Technologies Limited was started in 1981. Today our organization is a worldwide leader of IT and consulting with Overton of over US$ 4 billion. Infosys is defined a delivers and design technology which enabled business solutions .Infosys also provides a complete range of services with leading technology providers. Infosys is Indian based company which is in the top ten business companies. They are a wide range of clients from different sectors as financial, technical, Software and many others. They offer different services they are application services, product engineering, maintenance, testing and validation services, etc. They use Global Delivery Model which is based on the principle of choosing the work place where the talent is best available, where it has least amount of risk and best economic sense. Infosys believe in developing the trust with the communities in which they operate to attain for long period as a corporation. As soon as I completed my B.Tech in the field of Computer science I joined in the courses like Unix and .Net. These courses where completed in about six months of time and I attended the certification exams for these courses as well. After completion of course exams I applied for job interviews and then I got into this company called Infosys as a technical support. Then I got training in communication skills as it is very necessary for the job requirement. Here in the company the person who is responsible for every aspect of the project is manager. The manager should evade all the problems that come within the project and he should be able to get the successful outcome from the given resources. In a project its not only the resources that are important but also the technology in order to run successful organization. Some of the transformational changes are taken by the senior manager so that will be useful in developing the project lifecycle. Because the organization wants to make changes so we can transform from senior management to a transformational leader. Employees were hired who have good skills, communication skills and also who have quality to enter into the project development team. During the training periods the managers will be checking the employees skills and improvement. After few weeks if there is a difference in their performance the employee may be removed from the project and again will be put through training period. Definition of Change Management: The name Change management itself derives as managing the change. Change management is derived as the process, equipment and techniques that are used to manage the change processes of people side. Change management is very important in this competitive world as in every organisation or company change occurs at some point this may occur due to change in technology , working conditions , to achieve the required outputs ,or to compete the competitors etc., By this we can say that change management is very important for a successfully running company or organisation. The levels of changes in the Change Management. They are Alpha Change Beta Change Gamma Change Alpha Change: Alpha change is a gradual incremental planned approach that emerge for a short time and which focuses on a particular point within an company or organisation. Alpha change helps in identifying the objective and delivers the required change. When i was working in a company or organization i had a short time change where i was working on UNIX and on the other side we had an another project which was based on JAVA has been in pending and the deadline was about to come. So, our project manager has assigned some of our project members to the JAVA project. So we had three hours of JAVA training every day and worked hard to finish the project in time. We were successful in delivering the project on time. There was no difficulty in this type of change but the employees must be mentally prepared. Beta Change: Beta change is a gradual incremental emergent approach which develops over a period of time to make the complete change in the organisation. This change is a planned change. Gamma Change: Gamma change is nothing but a transformational and full attempt to create a change in the organisation. This is a high range change. Gamma change involves high risk when compared to alpha and beta change. In this change we cannot expect the output. Lewins Model of Change: This model consists of three stages. They are Unfreezing Changing or Movement Refreeze Unfreezing: Unfreezing is the change where they violate down active ways of doing things, discarding the conventional methods and behaviours patterns and introducing a new methods and behaviours. Education, communication, participating in decision making etc.., is some of the techniques used for unfreezing. Changing or Movement: Change or movement is the change where they move towards the proposed change, where they learn new methodologies. This is the change where problems arise and they tackle it efficiently it is a time of trail and error. Refreezing: Refreezing is making the change permanent. It is the final stage where new concepts become habitual, which includes developing new concepts and establishing new interpersonal relationships. Investigate: Every company or organisation has a strategy .The main duty of this strategy is to find out the strengths and weakness of the company and finding the different solutions. For investigation we have three main models. They are SWOT Analysis PEST Analysis System Model SWOT Analysis: SWOT Analysis was the main analysis for our organisation. SWOT is abbreviated as strengths, weaknesses, opportunities and threats. In our organization the main Strengths were good team management, brand, staff, market position, financial position, services and growing . The weakness of our company was sales channels, lack of new technologies and competitive vulnerability. The opportunities of our company were new complimentary market ,strategic alliances like funding, sales, products, market position for growth and the main threats of our company were the economy, lose of key staff , cash flow, falling sales, decreasing profits etc.. By the SWOT analysis we came to know about the companys Strenghts, weakness, opportunities and threats which helped in improving the companys weak points and work on it more. Pest Analysis: PEST Analysis is abbreviated as Political, Economical , Sociocultural And Technology factors. Political Factors: The political structure of India is stable but there is a hung parliament fear its due to the parliaments unclear majority , the customer projections and the terrorists attacks, the govt. Position on marketing. The government decides whether to give more IT works or not. Economical Factors: The economical factors consist of economy rates, the employee level of per capita. In 2009 our company IT domestic spending of IT is raised by more percentage. The rental has been decreased due to real estate decline. Sociocultural Factor: The sociocultural factors by the word itself derives as the social and cultural .Social and cultural always vary from country to country as it depends on the different criterias like the domain religion, language, customer time, population ,strong and weak opinions etc Technological factors: Technology plays a vital role in competitive advantages and is important of globalization. In our company the technological factors are it uses the low cost technologies and provides modernization challenge and opportunities. System Model: The seven s model is used to know about the company and its accuracy. It mainly has seven elements they are Style Skills Systems Strategy Structure Shared Values Staff From the Above diagram we can see all the seven-s are connected to each other. So if there is any change in a single element it effect all the other elements. Here the first three elements i.e.., the strategy, structure and the systems are the hardware of the organization and rest of all the elements are the software of the organization. Decide: After completion of investigation now we have a clear idea to set some objectives which are used for implementing the change. They are by training the employees in new technologies ,by keeping the goals for the projects individually and motivating the employees by creating the short time wins during the change effort and by planning a get together for the achievements and installing all the new technologies into the system. Enable: Enable is known as the planning stage for implementing the changes and allocate the recourses. It is very important for every organization or a company to know the different phases because if they find any error we can overcome them easily. They are mainly four phases. They are Exploration Phase Planning Phase Action phase Integration phase Exploration Phase: In this phase organisation are consults for better implementations of the modify. There are different types of consultancy. Schein (1987) suggests three important models of consultation. They are Expert Model Doctor Patient Model Process Consultation Model Expert Model: In expert model if a problem arises the model organisation identifies its problem and the consultancy is the expert which gives solution to the organization. According to E H Schein (1985) the boundary of tasks are clearly identified boundary and are highly specific. The type of tasks the expert model applies on technical or task issue and the diagnosis is done by client assumption as the client is right and the consultants do what ever the client tell them. Doctor Patient Model: In doctor patient model the consultant acts as a doctor and the organization as the patient. In this model consultancy diagnose the problem which arise in an organisation and tells the solution to the organisation and the organisation is dependable for applying the solution whether to apply the solution or to find an other solution but they have to track on the solution which was given by the consultancy. According to E H Schein (1985) the margins of task is quite specific but with the potential development depending on what the output is and the tasks which are done by doctor patient model is generally connected with human organizations. Process consultancy model the key role is in between the consultant and the clients trust. The consultant identifies the problem in the organization and gives the solution. In this process we unfreeze the system and then install the new change and when the change is installed successfully then we have to refreeze the system. According to E H Schein (1985) process consultancy model has a very wide potential boundaries and although the consultant comes out with a new problem solution methods this is solved in joined way. The output is very much responsible on both consultant and client so they need to have a high level of trust between them. Planned Phase: After the problem is solved the implementation of the change should be planned. Here in this planned phase the expert plays an important role in the plan of change. In this phase we will know what are the step[s in planning ? And what are the stages involved in planning? The consultant will help the company in each and every phase as if they will not be able to solve the problem then they will go for the help of experts. Action Phase: Only experts are meant to do the actions. They will be involved from the very first stage till the end stage. Integration Phase: The last phase is the integration phase. Each and every company have their own requirements which will be fulfilled in the implementation of the planned and action phases and then the employees will start their work on their projects. The employees will be given targets to reach both individually and group wise. Act: Action is the change which is done by persons only the position of the person may vary from phase to phase. The team leader plays the main role as he is one who guides the team members. Conclusion: I came across all these changes in the management when I worked in the company but then I could not realise what exactly it was. But after coming here for Masters and learning about Change management and systems implementation I came to know that change in an organization plays a vital role. Change is not only needed for the organization but also individually as individually it helps in making a successful life ahead. Change does take time but later it gives successful results that are desired. Finally it is important for the organization to pace up with business needs and to also overcome the competitors. references http://www.uky.edu/~drlane/capstone/health/trans.html http://www.marketingteacher.com/Lessons/lesson_PEST.htm http://www.infosys.com/about/what-we-do/Pages/index.aspx

Modern World terms :: essays research papers

1. War of the Spanish Succession- (1701-14), conflict that arose out of the disputed succession to the throne of Spain following the death of the childless Charles II, the last of the Spanish Habsburgs. The battles raged across Europe for eleven years. In an effort to regulate the impending succession, to which there were three principal claimants, England, the Dutch Republic, and France signed the First Treaty of Partition, agreeing Prince Joseph Ferdinand, should inherit Spain. 2. War of the Austrian Succession- (1740-1748). Maria Theresa of Austria succeeded her father Charles VI. She, as a woman, was seen as weak, and some other princes alleged rights to the thrown. The hostilities began with the invasion of Silesia by King Frederick II of Prussia and only ended with peace of Aix-la-Chapelle. Most of the military interest of the war lies in the struggle of Prussia and Austria for Silesia. 3. Seven Year’s War- (1754 and 1756-1763). decisive round in the Franco-British competition for colonial empire. With the Treat of Paris (1763) France lost all its possessions on the mainland of North America and gave up most of its holdings in India as well. By 1763, Britain had realized its goal of monopolizing a vast trade and colonial empire for its benefit. 4. cottage workers- workers who were paid to work in villages. Worked in spurts where the man tended to drink after they were paid. 5. enclosure system- authorized the fencing of open fields in a given village and the division of the common in proportion to one’s property in the open fields. It marked the completion of two major historical developments in England: the rise of market oriented estate agriculture and the emergence of a land less proletariat 6. domestic system- also known as the putting out system was a popular system of cloth production in Europe. It existed as early as the 1400s but was most prominent in the 17th and 18th centuries. Workers would work from home, manufacturing individual articles from raw materials, then bring them to a central place of business, such as a marketplace or a larger town, to be assembled and sold. 7. â€Å"spinsters†- widows and unmarried women who spun for their living 8. agricultural revolution- produced a transformation of human society brought about by the invention of the plow, making large scale agricultural production possible and leading to agrarian societies. Many people call it the â€Å"dawn of civilization.

Political Corruption Essay

Greetings and good morning to all of you. My speech today will address the topic on corruption and mainly the corrupted political system of India. After many years of ceaseless struggle for freedom, India gained it’s independence in the year 1947 at the cost of some brave and noble lives whom we still remember and pay our tributes to on the memorable days of India’s fight to freedom. Our dignified leaders with a team of members over a series of studies and meetings drafted, the Indian Constitution, in which every citizen has an equal standing before the law and this came into effect on January 26th 1950. After having come so far where does India stand today with relevance to equality for citizens. Everything in this era revolves around the decisions made by powerful people in society, particularly politicians resorting to misuse power for their personal gain and today’s India does not reflect the same spirit of our faithful leaders. The influence of money has crept into our society and corruption has become so common a thing that people have come in terms with this social evil. Be it politics, sports, media, or court, anything seems to be achievable in India if you have fame and money while the less privileged experience the hard hand of law thus depriving citizens of their rights to equality. This kind of fraudulency over a period of time thwarts a person’s morals and ethics, consequently leading to the nation’s intolerance against its leaders and outbursts of mass protests dragging a nation to agitation, confusion, social disorder and on top of these, innocent lives being sacrificed for the wrong deeds of a despotic leader. As we all know Egypt and other countries like Libya and Yemen had witnessed this kind of tumultuous protests and as we all know gruesome fights against the corrupted government are still ongoing in Syria. It’s time that the citizens of India wake up and join hands with anti-corruption crusaders like the 72 year old Gandhian, Anna Hazare, an Indian social activist who led movements to promote rural development, increase government transparency, and investigate and punish official corruption and he pressed to pass the ‘Jan Lokpal Bill’. This is a bill that aims to change the way India tackles corruption. We should be determined not to allow corruption cripple our resourceful nation and tamper the economic growth of our country anymore. We children who are India’s future need to strongly value the good morals taught in homes and schools and strongly abide by them and fight towards a clean system and strive in every small way to bring about a change in this social evil. It is not an easy road and we as individuals can participate in this struggle by beginning to say NO to bribes. Dear friends, finally let me encourage you all to live by our motto â€Å"Lead kindly light† and radiate the values of life by our education and who knows we could probably be the future bearers of these offices that will pave way to be an exemplar of an ideal leader.

Free Essays on Wal Mart

Walmart Overview: In 1945, Sam Walton opened his first variety store and in 1962, he opened his first Wal-Mart Discount City in Rogers, Arkansas. Now, Wal-Mart is expected to exceed â€Å"$200 billion a year in sales by 2002†¦(with current figures of) more than 100 million shoppers a week†¦(and as of 1999) it became the first (private-sector) company in the world to have more than one million employees.† Why? One reason is that Wal-Mart has continued â€Å"to lead the way in adopting cutting-edge technology to track how people shop, and to buy and deliver goods more efficiently and cheaply than any other rival.† Many examples exist throughout Wal-Mart’s history including its use of networks, satellite communication, UPC/barcode adoption and more. Much of the technology that was utilized helped Sam Walton more efficiently track what he originally noted on yellow legal pads. From the very beginning, he wanted to know what the customers purchased, what inventory was selling and what stock was not selling. Wal-Mart now â€Å"tracks on an almost instantaneous basis the ordering, shipment, and delivery of literally every item it sells, and that it requires its suppliers to hook into the system, enabling it to track most goods every step of the way from the time they’re made and packaged in the factories to when they’re carried out store doors by shoppers.† â€Å"Wal-Mart operates the world’s most powerful corporate computing system, with a capacity (as of late 1999) of more than 100 terabytes of data (A terabyte is 1,000 gigabytes, or roughly the equivalent of 250 million pages of text.). Only the U.S. government maintains a bigger database.† Sam Walton was eventually considered â€Å"the most influential retailer of the century, and with good reason, for nearly every great retailer of the coming years would follow his business examples.† Industrial Revolution: When the Industrial ... Free Essays on Wal Mart Free Essays on Wal Mart Walmart Overview: In 1945, Sam Walton opened his first variety store and in 1962, he opened his first Wal-Mart Discount City in Rogers, Arkansas. Now, Wal-Mart is expected to exceed â€Å"$200 billion a year in sales by 2002†¦(with current figures of) more than 100 million shoppers a week†¦(and as of 1999) it became the first (private-sector) company in the world to have more than one million employees.† Why? One reason is that Wal-Mart has continued â€Å"to lead the way in adopting cutting-edge technology to track how people shop, and to buy and deliver goods more efficiently and cheaply than any other rival.† Many examples exist throughout Wal-Mart’s history including its use of networks, satellite communication, UPC/barcode adoption and more. Much of the technology that was utilized helped Sam Walton more efficiently track what he originally noted on yellow legal pads. From the very beginning, he wanted to know what the customers purchased, what inventory was selling and what stock was not selling. Wal-Mart now â€Å"tracks on an almost instantaneous basis the ordering, shipment, and delivery of literally every item it sells, and that it requires its suppliers to hook into the system, enabling it to track most goods every step of the way from the time they’re made and packaged in the factories to when they’re carried out store doors by shoppers.† â€Å"Wal-Mart operates the world’s most powerful corporate computing system, with a capacity (as of late 1999) of more than 100 terabytes of data (A terabyte is 1,000 gigabytes, or roughly the equivalent of 250 million pages of text.). Only the U.S. government maintains a bigger database.† Sam Walton was eventually considered â€Å"the most influential retailer of the century, and with good reason, for nearly every great retailer of the coming years would follow his business examples.† Industrial Revolution: When the Industrial ...

Essay Sample on Henry Ford The Key Data to Know

Essay Sample on Henry Ford The Key Data to Know Henry Ford was one of the first American industrialists. He is best known for his revolutionary achievements in the automobile industry. His love for automobiles started at the age of sixteen. But before that, he was just another small-town farmer. The Ford farm was located near Dearborn, Michigan. It was here Henry Ford was born, on July 20,1863. He went to local district schools like the rest of the children from his town. In 1880 Henry became a machinists apprentice in Detroit, where he learned the basics. Then only two years later Ford became a certified machinist, but returned to the family farm. 1888 to 1899 he was a mechanical engineer, and later chief engineer, with the Edison Illuminating Company. Ford married in 1891 and he and his bride, Clara Bryant, left the farm in Michigan and moved to Detroit. His life prospered in Detroit and with the birth of his daughter Edsel, in 1893, many people believed he should get a job that was more stable than trying to build cars. Most believed they were simple toys and would never replace the horse-drawn carriage. Then on the morning of June 4, 1896 Henry finished his first ever car, which became known as the Quadricycle. He took it for a drive around his block as many people stared. It was only big enough for him, even though his wife was excited about taking a ride in the horseless carriage. Soon she would get the experience, when he made the seat bigger and took to car out to his parents home. Finally having his work taken seriously, Henry formed the Ford Motor Company in 1903. Before his first year was up of owning the company the first Model A appeared on the market in Detroit. This would lead to many publicity events and even a law suit with the ALAM over the Selden Patent, which he eventually won. Then in 1908 he brought out the extremely popular the Model T. By 1912 Ford had many new ideas on ways In 1913 Ford began using the same parts and assembly-line techniques in his plant. Even though Ford did not come up with the idea or was the first to us assembly-line ideas, he was mainly responsible for their general adoption and for the following great development of American industry and the raising of the American standard of living. Around early 1914 this improvement, even though it greatly increased production, had resulted in a monthly labor earnings of 40 to 60 percent in his factory, mostly because of the unpleasant dullness of assembly-line work and repeated increases in the production quotas assigned to workers. Ford met this trouble by increasing his workers pay from what the normal manual laborer was making, $2.50, to $5. This increased stability in his labor force and a large decrease in operating costs. These factors, along with the huge increase in output made possible by new hi-tech methods, led to a doubling in company profits in two years. They went from $30 million in 1914 to $60 million in 1916. In 1927 the Model T was discontinued for a newer up-to-date version of the Model A. The company ended up selling almost 15 million cars. But in the next few years Ford’s leadership of the American car industry (as the largest producer and seller) dropped with his trouble of introducing a new car every year which had now become normal in the car business. During the 1930s Ford adopted the policy of the yearly changeover, but his company was unable to regain the position it had held before. From 1937 to 1941, the Ford company was the only major manufacturer of automobiles in the Detroit area that did not have any labor union as the collective bargaining spokesperson of employees. There were hearings in front of the National Labor Relations Board Ford in which Ford was found guilty of repeated violations of the National Labor Relations Act. The findings against him were upheld on appeal to the federal courts. Ford was forced to make a standard labor contract after a successful strike by the workers at his main plant at River Rouge, Michigan, in April 1941. In early 1941 the government granted Ford contracts which stated he was, at first, to manufacture parts for bombers and at one point an entire airplane. He then started the construction of a large plant at Willow Run, Michigan. His plant was a success, as it manufactured more than 8000 planes by the end of WW1. Henry Ford had many other accomplishments other than just that of cars. He went on peace ship to try to help stop WW1, was nominated for U.S. senator from Michigan, but he was defeated. In the next year he built the Henry Ford Hospital in Detroit which cost nearly 7.5 million. In 1919 he became the publisher of a weekly journal called the Dearborn Independent. Ford was forced to retire from the active work of his many enterprises in 1945. He died two years later on April 7,1947 of stroke. Most of Ford’s fortune, estimated to have been between $500 to $700 million, went to the Ford Motor Company and started the nonprofit organization called the Ford Foundation.

2 cold war Assignment Example | Topics and Well Written Essays - 250 words

2 cold war - Assignment Example This was his response to the space race that heightened between the U.S and its rivals, the Soviet Union (Meagher and Gragg 59). During his regime, America came closest to war with the Soviet Union. This was the case of the Cuban missile when Kennedy threatened to resolve to military ways, a move that created a great crisis. This was the most challenging part of Kennedy’s rule on foreign policy matters. His efforts to suppress the Soviet Union’s threats of nuclear war were successful. He played a central role in reducing communism from spreading. Among his strategies to suppress communism, Kennedy used the Peace Corps initiative. Through the initiative, undeveloped societies benefited from humanitarian services offered by American volunteers. The role of Kennedy in the Cold War is interesting because of his brave and bold efforts to reduce the influential nature of spreading communism. His intellectual means of tackling some of the highest crisis, as that of the Vietnam, during the Cold War were plausible and appreciated by the international

PDP - Personal Development Portfolio Assignment

PDP - Personal Development Portfolio - Assignment Example Weaknesses 1. Reduced ability to analyze the concepts and the ideas in implementation of lecture information and data. 2. Experience with poor paper work due to poor personal organization, 3. Easily got bored with education –lecture and seminar as well as other routine work 4. Poor comprehensive planning skills – preferred to use lesson plans rather than class notes 5. Poor skills needed in comprehension of text provided during classroom lectures and orientation seminars Opportunities 1. There was a new path direction in the career 2. New and imitating challenge also grew bigger 3. Gained a lot of experience in different environments as well as gaining less restraints 4. There is no firm career progression as well as better earnings prospects existed. 5. Existed more autonomy in the career prospects Threats 1. There was not training qualifications 2. The experience in management lacked 3. Unaccustomed to work in different working environment 4. Lacked commercial experie nce to compete extensively 5. Many trainers were aiming the job market SKILLS, ABILITIES AND COMPETENCIES Interest in technology and science Working to polish a career I require a first-class academic locale and attention in scientific acquaintance. It is also vital to keep posted and examination for once familiarity against knowledge (Brennan, 2003). Good communication A good communication skill is needed in order to be able to communicate with the career team and also to direct and encourage client. Comfort in using complex equipment Career seekers work with modern equipments and technology. Careful concentration to detail Good powers of surveillance are needed and must pay nearby awareness to produce and detail exceedingly precise work even when underneath pressure. Noble interpersonal skills Direct connection with team members; i must be responsible, kind and have a sociable and proficient stance towards work and other members. Contented to labor as a team Functioning as chunk o f a team whose shared focus is the meeting goals and objectives. i require to identify how all these dissimilar populace intertwine and get pleasure from functioning as a team. PROGRESS MADE Get a learning company. I got a job at a company well-known in its business for raising its people. When I work for this kind of company, I am registered in a constant expansion program that goes past the scientific skills needed for your present role. This creates a great base for a triumphant career (Gordon, 2006). Remain tech-savvy- I forced myself to keep mechanical skills existing, even if fresh developments don't appear openly associated to my career job. WHAT ELSE DO I NEED TO DO Thinking global- In several industries; physical barriers to business are receiving less relevance. Co-worker, customers and stakeholders at the present and upcoming can be from everywhere in the world. I require obtaining the skill to work inside the global marketplace. Maintain a accomplishment journal. The mom ent to begin assessment concerning actions and skills should not be at the time one searching for a new-fangled job (Brockbank, 1998). Edifice and uphold expert network. One should be raising associations with people both outside and within organization. This populace will be helpful as the view of work alters. IMPORTANT THINGS NEEDED IN OBTAINING A JOB Assess and assert your strengths on a recurrent basis. Build up sensible and attainable